References

I purchased a clinic in 2009 that was staffed with one receptionist. The receptionist was also the office manager and handled all insurance billing. She was not an easy person to get along with but because she knew how the office worked I did my best to tolerate her personality. Well, there came a time where enough was enough. I made the decision to fire her. The only challenge was SHE DID ALL MY BILLING. She literally had been holding me hostage at my own clinic because she knew how to handle my billing. I had no clue how to do that myself nor the desire to learn so I decided not to fire her until I could find a billing company to help me out.

I spoke with MANY different billing companies. I either found them to be aggressive, abrasive or just not a good fit. Many wanted to charge percentages of my claims as their payment. I personally was not ok with that. I was very thankful when I met Steve, owner of Medical Billing Professionals, at various Florida Chiropractic Association meetings. He charges a fair set fee for the services he offers and his services are accurate and done right the first time. I’ve had no billing issues since I hired Medical Billing Professionals in 2010. Futhermore I am no longer paying an employee to hold me hostage in my own clinic. That’s priceless. I STRONGLY recommend Medical Billing Professionals to any medical practice that wants a billing service to be your partner and help you improve your financial health.

Medical Billing Professionals is an asset to my practice. Instead of spending outrageous fees to update my software, Medical Billing Professionals does it for me. My favorite part of the service is being able to access my records from any location. This enables me to work from home or schedule appointments when not in the office. Medical Billing Professionals keeps me aware of updates in insurance billing and makes my office run more efficiently.

The most relevant thing I can say about MBP is that they are fast and cheap. My bills go out the same they are submitted to MBP. I never had any complaints from any insurance company regarding mistakes. And, more importantly, MBP is less than half of what I used to pay to another billing company.

We were very fortunate to meet Steve at the FCA Conference in Orlando. We were there at that time in the process of opening a practice and were looking for a billing service we could trust and was reasonably priced. We went by many booths selling medical billing services and programs at the conference and listened to many a spiel that in the most part were way too elaborate with too much sales pitch and which lacked a personal feel. We knew immediately upon meeting Steve that he would be able to provide what we were looking for. Firstly, Steve is extremely professional, warm and approachable. He made us feel at ease with the very basic questions and concerns we had about setting up billing for our practice. We explained what we were looking for and he was able to tell us very concisely in a matter of minutes the options Medical Billing Professionals could provide without the heavy sell.

One week later we signed up for the Premium Service and we have not looked back since. Submitting claims is easy and Steve is ALWAYS on top of everything and extremely helpful (and as a bonus has a great sense of humor!). We have to say he has been instrumental in the success of our business thus far and we will continue to use his services. We highly recommend Medical Billing Professionals.

The staff at MBPROS is phenomenal. They work with you in regarding solving billing issues. If a claim gets returned they notify you immediately what the issue is.. They are always there consistently when you need them and work very diligently to get any issues taken care of and will also contact you if they have any further questions. Our office has been very happy with their professionalism and follow through and would highly recommend them to anyone contemplating hiring them for their billing needs.

I am writing to recommend the services of Medical Billing Professionals and Steven Zats. Kentuckiana Children’s Center has contracted with this company since December, 2013 and has been very pleased. Steve’s knowledge and attention to detail are most helpful and appreciated.

I feel confident in recommending Steve’s billing service. He is not only thorough, but also easy to work with. He is always willing to take the time to discuss any concerns and quickly responds to questions. If you have any further questions, please feel free to contact me.

We have utilized the services of Medical Billing Professionals since September, 2003. Their name says it all–PROFESSIONALS. Our claims are always on time and any follow-up questions or problems are swiftly handled in a professional manner. The staff is very knowledgeable of health care procedures, codes and insurance companies, which allows for better claim submission and collection. We would highly recommend any business in the health care delivery system to employ Medical Billing Professionals as their medical biller.

The efficiency of the electronic claim submission provided by Medical Billing Professionals has significantly reduced the time it takes most insurance companies to process our claims, thereby allowing for quicker reimbursement and with less claims getting denied due to error. I highly recommend online Medisoft training for anyone not familiar with the software as this will save you time and significantly ease your transition to the protocol required for accuracy.

I have been a client of Medical Billing Professionals since July, 2007. I am very pleased with the services I receive. The system is easy to use and we have not experienced any down-time with the server or with the program. The Encoder Pro is a great plus and it makes it so easy to enter the complete and accurate diagnosis codes. My claims are accurately submitted and all of my questions and concerns are promptly answered. As a very satisfied customer, I highly recommend their services

We have been using Medical Billing Professionals services since November, 2006. The services they provide are quick and accurate. Billings that are sent in are usually billed on the same day, sometimes within minutes. The procedures used to bill are very easy to follow and Steve keeps us updated on changes regularly. We find MBP more cost effective and accurate compared to other billing services we used in the past. We would highly recommend Steve and MBP.

Here at Old Forge Chiropractic we have been using your service since January, 2015. It has helped make our billing easier, faster and definitely more efficient. Our office staff especially likes the way we can enter our client information online. And in turn your company addresses any questions and concerns in a timely manner which helps make our reimbursement time quicker.

Steve is always available to help with any issues that may arise, such as log in problems, rebilling of denied claims and new patient submission forms. Thank you for your excellent service.

Any doctor or health group practicing in America should use Medical Billing Professionals!!! Why? Because no other billing company provides the customer service, quality of product, up to date and professional support that Medical Billing Professionals delivers. It’s just that simple! MBPros/Steve has, and continues, to be a critical resource in Foedisch Chiropractic’s ability to thrive in the current health care industry. MBPros’ caliber of work allows us to focus on our passion: “delivering exceptional chiropractic care in our community

Thank you for practically eliminating the “worry of waiting” with insurance billing. Not only does your firm provide a fine electronic medical billing service, but also your personal touch is commendable.

Your knowledge of billing codes, methodologies (or, shall I say, idiosynchrocies!) and carrier specific ancillary forms is second to none. My calls are always returned within 48 hours and with a patient and pleasant voice. I was not surprised to hear that you were into radio broadcasting.

As outsourcing becomes a necessity in chiropractors’ offices to reduce operating costs, your services make the task of dealing with insurance companies much easier. I actually feel like you are a partner in the office whose expertise is in and who deals only with billing matters. For this, I am truly grateful.

I have been with Medical Billing Professionals since 2012 and they have saved me a lot of time and money. I have no other staff for insurance processing and Medical Billing Professionals allows me that privilege. Steve is very fast about responding to my questions and he gets my claims processed very quickly. If there are any problems with claims, he lets me know and I am able to correct them to not delay my money. I would highly recommend Medical Billing Professionals.

Your help and expertise have been great to my two practices. Your company has helped me grow without a lot of the billing issues many other offices face. Our healthcare system and the insurance industry changes monthly, and it helps to have someone take care of the insurance side of it. I have been with Medical Billing Professionals since January, 2008 and find them to be professional, timely and a valuable asset to my practices. The network is easy to use and can be accessed from any workstation. I am a young doctor in practice and have been able to grow steadily over the last year. I am able to concentrate on the other aspects of maintaining a clinic and patient care.