Insurance Verification Service

To minimize rejections, it is important to verify a patient's eligibility prior to seeing the patient.  MBP is pleased to offer an Insurance Verification Service.
  • We will call the insurance payer to ensure the patient is eligible with the payer.

  • We will obtain patient copayment and deductible information

  • We will ask if a referral or treatment plan approval is required.

  • We will ask if claims go to a third party payer (like American Specialty Health Network). 

  • Providers may request the verification service in a few ways:

    • For new patients when you complete our Online Patient Form indicate in the Additional Information Section of the form that insurance verification is requested

    • For existing patients who change insurance coverage, submit a ticket in our secure Support Suite with the new insurance information and in the ticket request insurance verification is requested.

    • For existing patients who do not change insurance, simply send us an email requesting insurance verification

    • It may be necessary for your office to provide us a scanned PDF copy of the front and back of the patient's insurance card.  If so, we will notify you via email.  You can then provide us a copy via secure email or by attaching the scanned PDF copy of the card to a ticket in our Support Suite.

  • We then will SECURELY email you by the next business day at the latest the results of the verification ( click here to see a sample form).

  • Fee

    • Free for providers enrolled in the Platinum Service*.   Insurance verificatoin is automatically included for new patients as part of the Platinum Service.

      • For Platinum Service providers who require verification upon existing patients or who exceed 20 verifications per month, the fee for the additional verifications is $4.95 per request.

    • Premium and PremiumPlus Providers:  $9.95 per verification request

 *Limit of 20 verifications per billing month.  Any verifications done in excess of 20 per billing month are charged $4.95 per verification.   Any verifications done upon existing patients (for example, when a patient changes insurance) are charged $4.95 per verification.

**Service available to Premium and PremiumPlus providers only.