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References

Below please find a list of references you can contact to see how happy they are with our services.  Some clients below have also provided written testimonials.

Besides contact information, we have also indicated if the provider is using our Platinum Service, PremiumPlus Service, Premium Service or Medisoft Network Basic Service.

Alabama

Brian Clark, DC

  • 5175 Moores Mill Rd, Huntsville, AL  35811
  • Phone: (256) 859-0440
  • E-Mail: sbclark123@gmail.com
  • Platinum Service
  • Client since August, 2018
I have used other billing services over the years, but Medical Billing Professionals is by far the best! Steve and his staff are the most helpful people you could imagine. No matter how stupid you think your question may be, they will offer the best advice and never make you feel stupid for asking. They are very polite and very professional.

Medical Billing Professionals has many useful tools at our disposal. It is a personal goal for me to learn every single piece of helpful information they offer to us. They are so easy to work with and for the work they do, the cost is far less than any other billing service I’ve used.

If you want to make your billing much easier, much faster and beyond the best of the best, use the services of Medical Billing Professionals. You will be so glad you did!

Arizona

Nicholas Warner, D.C.

  • 15414 N. 7th St., Suite 4, Phoenix, AZ 85022
  • Phone: (602) 863-4252
  • E-Mail: nicholaswarnerdc@gmail.com
  • Premium Service
  • Client since July, 2003

California

Kenneth Cassorla, D.C.

  • 3811 Portola Dr., Santa Cruz, CA 95062
  • Phone: (831) 462-3400
  • E-Mail: kencassorla@yahoo.com
  • PremiumPlus Service
  • Client since May, 2006

I have been a client of MBP since May, 2006. I made the move to online billing to reduce my overhead from the in-office billing service I was using at the time. My fears were:

1) That the process of getting set up would be difficult and leave large information gaps that would ultimately mean the claims were not being properly processed….more so because MBP operates out of Pennsylvania and I practice in California.

2) I would lose control of the billing process as it would not be off-site.

3) Inputting ongoing claim data would be very complicated and time consuming.

In fact, none of these fears were valid. Individual patient data entry really was easy. Yes, it took some time to enter all the information, but the process is straightforward and needs only to be done once. Thereafter, once a patient’s info is in the system, office visit claim data is a breeze to enter…3 lines usually, 4 lines at most. This is a hell of a lot easier than ASHP’s ridiculous ASH link system.

I feel more in control of the billing process because I am actively involved in it. Communicating with Steve is a pleasant experience. Usually done via e-mail, he responds very quickly, often the same day, sometimes within minutes. He has a deep grasp of the insurance game, and has commented on errors I’ve made. I have referred several friends to him, and I would not be hesitant to do the same to you. Feel free to call or drop me an e-mail if you need more information.

Arianna Gonzalez, LMFT

  • 5750 Sunrise Blvd, Suite 200L, Citrus Heights, CA 95610
  • Phone:  (916) 293-6344
  • E-Mail:  therapygonzalez@gmail.com
  • Platinum Service
  • Client Since November, 2020

Medical Billing Professionals has made my dream come true. Venturing into my private practice can be challenging; however, I can focus on my clients with  Medical Billing Professionals handling all my billing needs. Medical Billing Professionals is straightforward to use, and I am confident in their services. Thank you, Medical Billing Professionals!

Emanuel Frank, MD (Psychiatrist)

  • 1570 The Alameda, Suite 228, San Jose, CA  95162
  • Phone:  (857) 204-2117
  • E-Mail:  frank.mcrae@comcast.net
  • PremiumPlus Service
  • Client since February, 2015

I have been a client of MBPros since February, 2015. My billing costs have been reduced significantly and I am very pleased with their service. They took the time to answer all of my questions and made my transition easy to the new system. Once up and running they have been available anytime to any billing issues that may have come up along the way, usually getting back to me within a couple of hours, even on weekends!

Colorado

Cara Bussell, PhD

  • 2316 N Wahsatch Ave, Suite 322, Colorado Springs, CO 80907
  • Phone:  719-377-5493
  • E-Mail:  cara.bussell.phd@pm.me
  • TherapyNotes Platinum Service
  • Client since February, 2022

After failing to receive any payouts from insurance companies during three months of self-conducted billing, I decided to enlist services from Medical Billing Professionals (MBP). I chose MBP as they charge a flat rate rather than taking a percentage of the insurance payment. They effectively identified the issues and successfully resolved them, enabling me to receive my payments in full. They have proven to be a reliable choice with their proactive approach and excellent response time.  Furthermore, they follow up diligently with primary insurance companies in the event of denials. I highly recommend MBP.

Connecticut

Rebekah Kanefsky, LPC

I cannot share enough praise and gratitude for Steven Zats and his great team at Medical Billing Professionals. While I certainly was seeking billing help that was expeditious, responsive and thorough, I was desperately in need of a billing company that I could TRUST, more than anything else.

After a series of medical billing experiences that left me in worse financial situations than when I entered into those working relationships, I arrived to Steve feeling anxious and wary of his company and services. He was patient and helpful, walking me through each step of my enrollment process, offering insightful guidance and providing information that empowered my understanding of the billing process.

His fees are so reasonable and his claims processing speed is so fast that I’ve been making more money than ever before. For a small private practice like mine, Steve really understands my needs and ensures that his business practices work well for my business needs. I cannot say enough thanks and praise for Medical Billing Professionals!

Delaware

Patricia Cotton, LCSW

  • 101 W Park, Middleton, DE  19709
  • Phone:  (302) 383-2382
  • E-Mail:  pscotton1016@gmail.com
  • PremiumPlus Service
  • Client since May, 2018
I am a solo practitioner and employed Medical Billing Professionals (MBPros) several months before transitioning to a full time private practice in 2018.  I had never done my own billing and was overwhelmed by most of the billing systems I researched.

Steve at MBPros has guided me through the process from day one.  His professionalism and attention to detail is phenomenal.  I am not tech savvy or the fastest learner but Steve never wavered.  He patiently stuck with me until I understood how to successfully work the system.  I still have questions from time to time and Steve gets back to me right away with a solution to my problem.

I highly recommend Steve and Medical Billing Professionals.  I don’t believe there is a better solution at any price for your billing solution.

Florida

John Cunningham, DPM

  • 3829 Paddington Pl, St. Augustine, FL  32092
  • Phone:  (904) 940-6049
  • E-Mail:  cunninghamclarise@gmail.com
  • PremiumPlus Service
  • Client since February, 2018
David Trax, DC

  • 7200 SE US Hwy 301, Hawthorne, FL  32640
  • Phone:  (352) 481-9994
  • E-Mail:  chirotrax@aol.com
  • PremiumPlus Service
  • Client since January, 2010
I purchased a clinic in 2009 that was staffed with one receptionist. The receptionist was also the office manager and handled all insurance billing. She was not an easy person to get along with but because she knew how the office worked I did my best to tolerate her personality. Well, there came a time where enough was enough. I made the decision to fire her. The only challenge was SHE DID ALL MY BILLING. She literally had been holding me hostage at my own clinic because she knew how to handle my billing. I had no clue how to do that myself nor the desire to learn so I decided not to fire her until I could find a billing company to help me out.

I spoke with MANY different billing companies. I either found them to be aggressive, abrasive or just not a good fit. Many wanted to charge percentages of my claims as their payment. I personally was not ok with that. I was very thankful when I met Steve, owner of Medical Billing Professionals, at various Florida Chiropractic Association meetings. He charges a fair set fee for the services he offers and his services are accurate and done right the first time. I’ve had no billing issues since I hired Medical Billing Professionals in 2010. Futhermore I am no longer paying an employee to hold me hostage in my own clinic. That’s priceless. I STRONGLY recommend Medical Billing Professionals to any medical practice that wants a billing service to be your partner and help you improve your financial health.

Christopher Jordan, DC

  • 334 E Church St, DeLand, FL  32724
  • Phone:  (386) 736-0465
  • E-Mail:  info@jordanhealthclinic.com
  • PremiumPlus Service
  • Client since May, 2017
Medical Billing Professionals is an asset to my practice. Instead of spending outrageous fees to update my software, Medical Billing Professionals does it for me. My favorite part of the service is being able to access my records from any location. This enables me to work from home or schedule appointments when not in the office. Medical Billing Professionals keeps me aware of updates in insurance billing and makes my office run more efficiently.
Yegues Schettini, D.C.

  • 17064 W. Dixie Hwy, N. Miami Beach, FL 33162
  • Phone: (305) 948-0600
  • E-Mail: yeguito@msn.com
  • Premium Service
  • Client since February, 2003
The most relevant thing I can say about MBP is that they are fast and cheap. My bills go out the same they are submitted to MBP. I never had any complaints from any insurance company regarding mistakes. And, more importantly, MBP is less than half of what I used to pay to another billing company.
Robert Bock, D.C.

  • 3002 Dr. Martin Luther King Jr St N, Saint Petersburg, FL 33704
  • Phone: (727) 828-0838
  • E-Mail: rbock2@gmail.com
  • Premium Service
  • Client since August, 2009
We were very fortunate to meet Steve at the FCA Conference in Orlando. We were there at that time in the process of opening a practice and were looking for a billing service we could trust and was reasonably priced. We went by many booths selling medical billing services and programs at the conference and listened to many a spiel that in the most part were way too elaborate with too much sales pitch and which lacked a personal feel. We knew immediately upon meeting Steve that he would be able to provide what we were looking for. Firstly, Steve is extremely professional, warm and approachable. He made us feel at ease with the very basic questions and concerns we had about setting up billing for our practice. We explained what we were looking for and he was able to tell us very concisely in a matter of minutes the options Medical Billing Professionals could provide without the heavy sell.

One week later we signed up for the Premium Service and we have not looked back since. Submitting claims is easy and Steve is ALWAYS on top of everything and extremely helpful (and as a bonus has a great sense of humor!). We have to say he has been instrumental in the success of our business thus far and we will continue to use his services. We highly recommend Medical Billing Professionals.

Robert Buchanan, DC

  • 8140 College Parkway, Suite 108, Ft. Myers, FL  33919
  • Phone:  (239) 362-3164
  • E-Mail:  buchananchiro@yahoo.com
  • Client since February, 2013
  • PremiumPlus Service

Idaho

Satu Woodland APRN PMHCNS-BC

  • 3060 S Rookery Ln, Boise, ID  83706
  • Phone:  (208) 428-1588
  • E-Mail:  satu@hopementalhealth.com
  • Platinum Service
  • Client since September, 2006

I love MBPros! I am amazed at the efficiency and speed that claims are processed. I usually get a turn-around time of about 2 weeks after submitting claims which is so helpful when a provider is not sure how a client will be covered. If there ends up being a problem with reimbursement then there is less money lost. Steve has always been very helpful and patient with all the questions and concerns I have had which has really helped me in my practice. I have and will recommend these services to my colleagues.

Kansas

Susan Dutcher, PsyD

  • 1204 SE Louis Dr, Suite B, Mulvane, KS  67110
  • Phone:  (316) 351-8696
  • E-Mail:  drsusandutcher@outlook.com
  • Client since September, 2018
  • TherapyNotes Platinum Service
I am a clinical psychologist and have utilized MBPros since September, 2018. It has been an easy and convenient way to ensure that claims are submitted and paid. Claims are always submitted quickly and turnaround time for payment has been consistent. Steve is quick to catch any issues that may affect claim processing and is incredibly helpful in navigating problematic issues. It is worth my peace of mind to pay the small fee to use this service–it has saved me many headaches!

Kentucky

Kentuckiana Childrens Center (Eric Epstein, DC)

  • 1810 Brownsboro Rd, Louisville, KY 40206
  • Phone: (502) 893-7227
  • E-Mail: drericatkcc@aol.com
  • PremiumPlus Service
  • Client since December, 2013
I am writing to recommend the services of Medical Billing Professionals and Steven Zats. Kentuckiana Children’s Center has contracted with this company since December, 2013 and has been very pleased. Steve’s knowledge and attention to detail are most helpful and appreciated.

I feel confident in recommending Steve’s billing service. He is not only thorough, but also easy to work with. He is always willing to take the time to discuss any concerns and quickly responds to questions. If you have any further questions, please feel free to contact me.

Maryland

Ian Bailey, LCPC

  • d/b/a Seven Ways Wellness, LLC
  • 6517 Pebble Brooke Rd, Baltimore, MD 21209
  • Phone: (443) 878-9827
  • E-Mail: ibaileymft@gmail.com
  • TherapyNotes Platinum Service
  • Client since November, 2022

I love MBPROS!  MBPros + EMR = all you need for billing….at a fraction of the cost of a typical biller.  Steve and his team are friendly and responsive…and submit claims in a very, very timely manner.

I feel like I have someone on my team – in my “office” – even though I work alone in private practice.  They have advice for tricky or odd billing situations, and are aways patient with me when I have questions.

I would not hesitate to subscribe again, and I plan on purchasing every year.  I recommend it to all my friends and colleagues.

Massachusetts

Noel Cappillo, DC

  • 148 Linden St, Suite 101, Wellesley, MA 02481
  • Phone: (781) 237-5118
  • E-Mail: noel@cappillo.com
  • Premium Service
  • Client since December, 2014
Medical Billing Professionals is an easy and convenient service to use for electronic claims and billing. I am always impressed how quickly Steve responds to my questions. When I log dates for claims to be submitted to insurance companies, I always get a quick response confirming they have been submitted. Steve also communicates very well about upcoming website maintenance or if he will be unavailable for a day at a seminar. Any problems that the billing website may encounter are quickly resolved and are clearly communicated. I would recommend Medical Billing Professionals to other chiropractors who want to make their billing less complicated and more efficient.

Michigan

David Waring, D.C.

  • 37140 Dequindre Rd., Sterling Heights, MI 48310
  • Phone: (586) 979-7900
  • E-Mail: allnervedup@aol.com
  • Premium Service
  • Client since September, 2003
We have utilized the services of Medical Billing Professionals since September, 2003. Their name says it all–PROFESSIONALS. Our claims are always on time and any follow-up questions or problems are swiftly handled in a professional manner. The staff is very knowledgeable of health care procedures, codes and insurance companies, which allows for better claim submission and collection. We would highly recommend any business in the health care delivery system to employ Medical Billing Professionals as their medical biller.

Nicole Dingwell Frendt, LMSW
d/b/a GPS Guide to Personal Solutions

  • 1801 E Saginaw St, Suite 1, Lansing, MI  48912
  • Phone:  (517) 667-0061
  • Email:  ndingwell@guidetopersonalsolutions.com
  • TherapyNotes Platinum Service
  • Client since July, 2021

Since engaging Steve at Medical Billing Professionals, our accounts receivable has decreased considerably.  We rarely have anything older than 90 days overdue, and very little between 45 and 90 days outstanding.  He is an invaluable resource when it comes to TherapyNotes, billing and everything coding!  Steve and his team are patient, they advocate for us and keep us up to date with billing changes for different payers.  During the difficulty of the pandemic we remained current and compliant.  Medical Billing Professionals makes management so much easier!

Nevada

Tina Merced, LCSW

  • 6550 S Pecos Rd, Suite 119, Las Vegas, NV 89120
  • Phone: (312) 999-8462
  • E-Mail: mercedtina@gmail.com
  • TherapyNotes Platinum Service
  • Client since January, 2022

I have been using MB Pros for my solo psychotherapy practice insurance billing needs for a year and a half now. I am wholly satisfied. While building the practice, I did my own credentialing and used the insurance claim filing service in the practice management application I had been using. This gave me real direct experience with eligibilty issues, claim denials, time spent on provider services calls, including being transferred to no where and general lack of support from that EHR around resubmitting claims.

Frustrated, I actually changed EHR to Therapy Notes so that I could use MB Pros. Right from the get go I was relieved as I perceived personalized service in setting up correct billing settings with a load of incoming clients and 6 major insurance payors in order to have seamless billing. Never has MB Pros contacted me lost or confused about claim problems, which did occur with a solo biller I tested.

The Platinum Service has met its promises. It has been great to have eligibilty checks that verify benefit amounts and copays on new clients. The free months at onset allowed me to get up and running and to evaluate how MB Pros dealt with any problem claim issues which typically show up about 2 months later. All communication sent thru the email or the HIPPA compliant Support Suite portal regarding claim issues has been responded to in short turn around time, always within a business day.

The only thing I feel would help further is a simple system to cross check paid claims with EFT transfers into my business account. At any rate, the income has been steadily flowing and I am very satisfied.

I recommend MB Pros. I feel secure continuing to work with them as I expand to take another therapist in to my practice. Tina Merced LCSW

New Jersey

Robert Chickara D.C.

  • Rehability, LLC, 83 South Street, Suite 204, Freehold, NJ 07728
  • Phone: (732) 780-6230
  • E-Mail: rehability@verizon.net
  • Basic Service
  • Client since April, 2007
The efficiency of the electronic claim submission provided by Medical Billing Professionals has significantly reduced the time it takes most insurance companies to process our claims, thereby allowing for quicker reimbursement and with less claims getting denied due to error. I highly recommend online Medisoft training for anyone not familiar with the software as this will save you time and significantly ease your transition to the protocol required for accuracy.
Joseph Sarnelle, M.D.

  • 812 Poole Ave., Hazlet, NJ 07730
  • Phone: (732) 264-3131
  • E-Mail: jasarnellemd@hotmail.com
  • Basic Service
  • Client since July, 2007
I have been a client of Medical Billing Professionals since July, 2007. I am very pleased with the services I receive. The system is easy to use and we have not experienced any down-time with the server or with the program. The Encoder Pro is a great plus and it makes it so easy to enter the complete and accurate diagnosis codes. My claims are accurately submitted and all of my questions and concerns are promptly answered. As a very satisfied customer, I highly recommend their services
Nina Pan, L.Ac.

  • 1930 Marleton Pk E, Suite A7, Cherry Hill, NJ  08003
  • Premium Service:
  • E-Mail:  npan@yahoo.com
  • Client since December, 2017
I have used Medical Billing Professionals since 2017. Since the beginning Steve has always been very efficient in entering all the claim information and forwarding me the filed copies. Whenever I have any questions, he is quick to respond with an email and a resolution. Occasionall I have made mistakes where he was able to recognize and point them out. The price is very reasonable and I will continue to use Medical Billing Professionals for my claim needs!
Lauren LaSanta-Tuazon, LCSW d/b/a Family and Youth Services

Medical Billing Professionals has been a great billing services for my mental health practice. I have worked with two billing companies prior and Mbpros has done a significantly better job. I utilize their Revenue Performance Advisor platform which allows me to see my claims in real time which has been amazing. Steve is very responsive, efficient and communicative. He is also detail oriented and well versed in billing various insurance companies. He has picked up on billing issues including denials very quickly. As a result of changing to MBpros my revenue has increased due to having reliable billing support. The fee structure is also very fair. Overall I highly recommend MBpros and I am grateful for their support.

New York

Annie Coburn-Kane, LCSW

  • 638 Lake St, Wilson, NY 14172
  • Phone: (716) 379-3557
  • E-Mail: annie@wellnesswilson.com
  • TherapyNotes Platinum Service
  • Client since May, 2019

Medical Billing Professionals makes managing my practice easier. As a solo practitioner having their billing expertise and seamless integration with Therapy Notes has allowed me to focus more on clinical work, and saved me the hassle of trying to learn the complicated aspects of billing. Not only does MB Pros save me time, but they also reduce errors and secondary claim problems. I highly recommend MBPros to any therapist looking to affordability streamline their practice.

Cindy Pond, LCSW

  • P.O. Box 265, Geneseo, NY 14454
  • Phone: (585) 447-1448
  • E-Mail: cindy@cpond.com
  • Platinum Service
  • Client since November, 2022

I began working with Medical Billing Professionals in November, 2022 and the experience has been stellar! Right from the start, I received very prompt responses from Steve via our email exchanges. He addressed all my questions clearly, professionally and helped me understand what to expect as we made this change. Onboarding my caseload was a breeze — the forms are easy to use, clear and very organized. It’s been an intuitive process overall. When I request benefit information on new clients I typically receive information back within 24 hours which is super-helpful as I can communicate to my clients what we expect to see in their Explanation of Benefits. I like how I get an email as soon as I submit my weekly claims — just letting me know that it’s been received and all the information needed has been gathered appropriately. The portal for providers is very useful and I know that I can reach out anytime and submit a ticket requesting clarification or additional information about my billing situations. I rarely wait more than 24 hours for a response which makes me give this company an A+ for customer service and satisfaction! I’m really glad that they are handling all my billing needs. It’s one less thing that I have to put on my plate!

North Carolina

Joanna Warren, LMFT
d/b/a Insight Professional Counseling Services PLLC

  • 1205 S Main St, Burlington, NC 27215
  • Phone: (336) 516-0438
  • E-Mail: Joanna_leigh_2000@yahoo.com
  • TherapyNotes Platinum Service
  • Client since March, 2022

We have used Medical Billing Professionals for several years now, and feel this resource is an incredible asset to our group. We have grown from just a few clinicians to now a group of 13 of mental health professionals, and a solid, trustworthy billing service is very important. From the beginning, I found the staff to be knowledgeable, patient, and reliable. They are very gifted in assisting us with our therapynotes program. They are very responsive. They have helped us with increasing our revenue due to the catching mistakes on our end, as well as chasing claims so that we can focus on our job to help our community with mental health needs. I am pleased to recommend Medical Billing Professionals.

Ohio

Jason Riebe, PsyD, Counseling Consulting Care, Inc.

  • 35104 Euclid Ave, Willoughby, OH 44094
  • Phone: (216) 642-8283
  • E-Mail: jriebs17@protonmail.com
  • Platinum Service
  • Client since September, 2020
The providers in our practice all agree that Medical Billing Professionals is an exceptional billing service. All claims submitted by providers are submitted to commercial payers and MCOs within twenty-four hours. Medicare Billing Professionals provides same day insurance coverage verification for all new patients. Steve and his team notify our office of any submission difficulties and resolve problems associated with denied claims. Each month Medical Billing Professionals provides detailed reports regarding practice billing and payment activities. These reports allow for occasional adjustments to our accounting methods and inner-office procedures. We highly recommend Medical Billing Professionals for your billing needs.

Pennsylvania

David Dils, DC

  • 555 N. Hanover St., Carlisle, PA 17013
  • Phone: (717) 241-6263
  • E-Mail: davidtdilsdc@gmail.com
  • PremiumPlus Service
  • Client since November, 2006
We have been using Medical Billing Professionals services since November, 2006. The services they provide are quick and accurate. Billings that are sent in are usually billed on the same day, sometimes within minutes. The procedures used to bill are very easy to follow and Steve keeps us updated on changes regularly. We find MBP more cost effective and accurate compared to other billing services we used in the past. We would highly recommend Steve and MBP.
Anthony Zambetti, DC

  • Old Forge Chiropractic, 520 S Main St, Old Forge, PA 18518
  • Phone: (570) 457-0977
  • E-Mail: tonyzam@hotmail.com
  • PremiumPlus Service
  • Client since January, 2015
Here at Old Forge Chiropractic we have been using your service since January, 2015. It has helped make our billing easier, faster and definitely more efficient. Our office staff especially likes the way we can enter our client information online. And in turn your company addresses any questions and concerns in a timely manner which helps make our reimbursement time quicker.

Steve is always available to help with any issues that may arise, such as log in problems, rebilling of denied claims and new patient submission forms. Thank you for your excellent service.

George Foedisch, DC

  • 65 Harleysville Pk, Telford, PA 18969
  • Phone: (215) 721-2300
  • E-Mail: office@foedischchiro.com
  • PremiumPlus Service
  • Client since May, 2011
Any doctor or health group practicing in America should use Medical Billing Professionals!!! Why? Because no other billing company provides the customer service, quality of product, up to date and professional support that Medical Billing Professionals delivers. It’s just that simple! MBPros/Steve has, and continues, to be a critical resource in Foedisch Chiropractic’s ability to thrive in the current health care industry. MBPros’ caliber of work allows us to focus on our passion: “delivering exceptional chiropractic care in our community
Herbert Adler, MD (Psychiatrist)

  • 1015 Chestnut St., #1000, Philadelphia, PA 19107
  • Phone: (215) 925-3385
  • E-Mail: herbert.adler@mail.tju.edu
  • Platinum Service
  • Client since August, 1999
Anne Marie Muldoon, DC

  • 6233 Frankford Ave, Philadelphia, PA 19135
  • Phone: (215) 338-4132
  • E-Mail: avenuechiropractic@verizon.net
  • PremiumPlus Service
  • Client since January, 2009
Mark Saracino, DC

  • 1150 First Ave., Suite 120, King of Prussia, PA 19406
  • Phone: (610) 337-3335
  • E-Mail: mark.saracino1@juno.com
  • Premium Service
  • Client since March, 1999
Thank you for practically eliminating the “worry of waiting” with insurance billing. Not only does your firm provide a fine electronic medical billing service, but also your personal touch is commendable.

Your knowledge of billing codes, methodologies (or, shall I say, idiosynchrocies!) and carrier specific ancillary forms is second to none. My calls are always returned within 48 hours and with a patient and pleasant voice. I was not surprised to hear that you were into radio broadcasting.

As outsourcing becomes a necessity in chiropractors’ offices to reduce operating costs, your services make the task of dealing with insurance companies much easier. I actually feel like you are a partner in the office whose expertise is in and who deals only with billing matters. For this, I am truly grateful.

Thomas Vellela, Ed.D./Community Psychological Services

  • 2341 Walbert Ave, Allentown, PA 18104
  • Phone: (610) 434-2431
  • E-Mail: cpsych@ptd.net
  • PremiumPlus Service
  • Client since January, 2021
I have been a client of Medical Billing Professionals since January, 2021. Prior to this I had always had an in house office administrator who was responsible for the billing. Due to Covid and other circumstances I had to assume the responsibility for the billing and I decided to look into a billing service. After examining several I chose MBP because they were reasonably priced and not overly complicated. They were very helpful in getting me set up as well as adding other staff. I have been happy with their service and I have recommended them to others in my profession.

Tennessee

Mark Lee, DC

  • 1590 Clingan Ridge Dr, Cleveland, TN 37312
  • Phone: (423) 473-9700
  • E-Mail: tnchiro@charter.net
  • PremiumPlus Service
  • Client since June, 2012
I have been with Medical Billing Professionals since 2012 and they have saved me a lot of time and money. I have no other staff for insurance processing and Medical Billing Professionals allows me that privilege. Steve is very fast about responding to my questions and he gets my claims processed very quickly. If there are any problems with claims, he lets me know and I am able to correct them to not delay my money. I would highly recommend Medical Billing Professionals.

Texas

Catherine Casey, LPC

  • 16300 Katy Fwy, Suite 100, Houston, TX 77094
  • Phone: (281) 686-9569
  • E-Mail: ccaseylpcmft@gmail.com
  • PremiumPlus Service
  • Client since May, 2018
Jo Anne Spears, LCSW

  • 4054 McKinney Ave, Suite 102, Dallas, TX 75204
  • Phone: (214) 514-7100
  • E-Mail: spearski@sbcglobal.net
  • PremiumPlus Service
  • Client since January, 2020
MBpros is possibly the best thing that I could have done for my business! My question now is, why did I wait so long? I didn’t think that I, as a one person business, could afford a billing service. I met Steve at a conference and immediately knew that I would feel comfortable doing business with him. And then I did nothing. Lucky for me Steve continued to send me invitations to sign up. Not via a text or an email, but by letter. At first I threw them away. As I continued to do my own billing, I would wistfully open his letters. One day he simply made an offer that I had to consider. The offer was a pay ahead offer that at first sounded daunting but in the end would be an incredible deal.

I have been delighted not only with the billing service but with the wealth of information Steve has shared. Time to add Magellan! And he had the name of a couple of credentialing companies. Tax time questions answered. Options presented that even my CPA hadn’t offered.

Do not wait! He has been a tremendous gift to my business.

Hong Nguyen, DC

  • 5713 Bissonet, Suite C, Bellaire, TX 77401
  • Phone: (713) 664-0110
  • E-Mail: michnguyen17@yahoo.com
  • Premium Service
  • Client since June, 2004
Alfredo Vazquez, DC

  • 103 Davis Rd, Suite A, League City, TX 77573
  • Phone: (832) 647-0761
  • E-Mail: ajvazquezdc@yahoo.com
  • PremiumPlus Service
  • Client since January, 2008
Your help and expertise have been great to my two practices. Your company has helped me grow without a lot of the billing issues many other offices face. Our healthcare system and the insurance industry changes monthly, and it helps to have someone take care of the insurance side of it. I have been with Medical Billing Professionals since January, 2008 and find them to be professional, timely and a valuable asset to my practices. The network is easy to use and can be accessed from any workstation. I am a young doctor in practice and have been able to grow steadily over the last year. I am able to concentrate on the other aspects of maintaining a clinic and patient care.
Laura Manuppelli, Ph.D., LPC, LMFT

  • 5150 Broadway, Suite 464, San Antonio, TX  78209
  • Phone: (210) 824-6884
  • E-Mail: drmanuppelli@gmail.com
  • Platinum Service
  • Client since April, 2018
I was more than fortunate to find the owner of MBPros, Mr. Steven Zats, at a booth at the Psychotherapy Networker Syposium in Washington, DC in 2018.  I am a Ph.D. level psychotherapist who has worked by myself in my own private practice since 2000.  I can easily say mbpros saved the business side of my practice.  They are honest, reliable, knowledgeable, timely, helpful, accessible, accommodating, organized and personable.  I would recommend MBPros to any mental healthcare practice requiring billing service.  They are truly seen as an ongoing asset to the success of my practice.

Virginia

Susan Gross, LICSW

  • 500 Court Sq, #504, Charlottesville, VA 22902
  • Phone: (617) 262-4686
  • E-Mail: mothermadrigal@mac.com
  • PremiumPlus Service
  • Client since November, 2015
I am a solo practitioner who could not figure out how to do my own billing.  Steve at Medical Billing Professionals has been my savior.  I wasn’t sure if they would take my small practice, but they did and have done a fantastic job.

Their billing for patients is prompt, the ability to navigate their website is understandable and easy.  But most of all Steve is a kind, meticulous man who has been so patient with me in teaching me how to monitor the various parts of collection that are mandatory for my practice.

I highly recommend MBPros to business both large and small.  You won’t be disappointed

Wisconsin

Mitch Mueller, LPC

  • 1784 Barton Ave, Suite 9, West Bend, WI 53090
  • Phone: 651-497-1909
  • E-Mail: mitch@muellercounselingllc.com
  • TherapyNotes Platinum Service
  • Client since September, 2021

Medical Billing Pros has been very helpful to my private practice. Their integration with TherapyNotes is extremely helpful. They use a separate platform for submitting questions and concerns to them about claims and payment issues that is very secure. They respond very quickly to questions and help free up time and worry so that I can focus more on being a good therapist and helping my clients. I highly recommend them for any private practice like mine, especially if you use TherapyNotes for your health records.